GDPR / PRIVACY POLICY
Sqilline is committed to respecting your privacy and securing your data; hence, we undertake the necessary measures to ensure compliance with the relevant data protection and privacy laws.
This Privacy Policy sets out the terms and conditions of processing and protecting your personal data when you use our Website in compliance with the requirements of the EU General Data Protection Regulation (GDPR) and other applicable rules and procedures. Also, it contains important information on how we use of Cookies and what your respective rights concerning Cookies are.
PLEASE NOTE THAT BY VISITING OUR WEBSITE, YOU ARE DEEMED TO HAVE CONSENTED TO THIS PRIVACY POLICY AND THE PROCESSING OF PERSONAL DATA BY SQILLINE AS DESCRIBED BELOW.
Our Privacy Policy might be updated from time to time to improve clarity and transparency and to address any new legal requirements. The update will be posted in due time on our Website.
Regarding access and use of the Website, please consult also our Terms of Use as published on the Website.
Data Controller
Who is the data controller? The data controller of www.sqilline.com is Sqilline Business Solutions EOOD, a private limited liability company, incorporated and existing under the laws of Bulgaria, registered with the Trade Register under UIC:200592205, with seat and registered address: 1680, Sofia City, District Krasno selo, Borovo, bl. 235, Entr. B. Fl. 2, Apt. 4 (“Sqilline”), represented by the Manager Desislava Mihaylova, Tel: (359) 884 163 831, e-mail: info@sqilline.com.
Personal Data
How does this Privacy Policy define "personal data"? The term "personal data" as used throughout this Privacy Policy corresponds to the definition under GDPR, namely “any information relating to an identified or identifiable natural person (‘data subject’)”.
Categories of personal data concerned. We collect personal data that you may enter forms or data fields on our Website or that you may share with us when you contact our support center. Such information may include, but not be limited to, contact information (such as your name, postal address, e-mail address and telephone number), birthday, job title, website, preferences, inquiries etc. When you visit our Website, we also collect information about your computer or other electronic device. This information may include your Internet Protocol (IP) address, Internet Service Provider (ISP), domain name, browser type, date and time of your request and information provided by tracking technologies, such as cookies.
Processing Personal Data
Legal grounds for processing your personal data. In certain cases, Sqilline is permitted to process your Personal Data under the applicable data protection law. If you order goods or services from Sqilline, Sqilline will use the Personal Data that you have entered into the order or the contact form only to process your order and/or to provide the requested goods or services. This may include taking the necessary steps prior to entering into the contract, responding to your related inquiries, and providing you with shipping and billing information and to process or provide customer feedback and support. This may also include conversation data that you may trigger via the contact form on www.sqilline.com, emails, or telephone. In this Privacy Policy, “goods and services” includes access to Sqilline’s web services, offerings, other content, non-marketing related newsletters, etc. You cannot opt out of these marketing-related communications as they are required for the relevant business relationship.
In other cases, the legal ground for processing your personal data might be Sqilline’s legitimate interest. Sqilline might record calls for quality improvement purposes after informing you accordingly during that call and before the recording starts. Sqilline may also invite you to participate in questionnaires and surveys. These questionnaires and surveys will be generally designed in a way that they can be answered without any Personal Data. If you nonetheless enter Personal Data in a questionnaire or survey, Sqilline may use such Personal Data to improve its products and services. Within an existing business relationship between you and Sqilline, Sqilline may inform you about its products or services which are similar or relate to such products and services you have already purchased or used or may contact you for feedback. You may object to Sqilline using Personal Data for the above purposes at any time by sending an e-mail to info@sqilline.com. If you do so, Sqilline will cease using your Personal Data for the above purposes and remove it from its systems unless Sqilline is permitted or required to use such Personal Data for another purpose.
By entering your e-mail address in the newsletter form and subscribing to receive our newsletter you provide your consent to Sqilline and agree that Sqilline might use your e-mail address in order to keep you up to date with the latest product announcements, special offers and other information about Sqilline’s software and services by sending you marketing-related newsletters. If you do not want to receive further marketing-related newsletters from us, you can opt out by sending us an e-mail to info@sqilline.com.
Retain Term
How long do we retain personal data? We generally retain personal data for as long as reasonably needed for the specific business purpose or purposes for which it was collected and the duration of your use of our Website. In some cases, we may be required to retain information for a longer period of time based on laws or regulations that apply to our business, such as applicable rules on statute of limitations or for other necessary business purposes. Where possible, we aim to anonymize the information or remove unnecessary identifiers from records that we may need to keep for periods beyond the original retention period.
Access to Personal Data
Who will have access to personal data about you? Personal data about you will be accessible only to Sqilline and personal data processors acting on Sqilline’s behalf in a manner consistent with this Privacy Policy and the applicable data protection law. We would not share your personal data with third parties, except for a binding legal requirement to do so.
Security
How do we secure personal data? We will take reasonable steps to protect your Personal Data, according to its sensitivity, as it is collected and transmitted between your computer or device and our online resources and servers, as well as to protect personal data in our possession from unauthorized access, disclosure, alteration, or destruction.
How do we protect the privacy of children? The Website is not directed at children and the online services that we offer are designed for individuals who are 18 years of age or older.
Your Rights
Data subjects’ rights You can request from Sqilline at any time information about which Personal Data Sqilline processes about you and the correction or deletion of such Personal Data. Please note, however, that Sqilline can delete your Personal Data only if there is no statutory obligation or prevailing right of Sqilline to retain it. Kindly note that if you request that Sqilline delete your Personal Data, you will not be able to continue to use any Sqilline service that requires Sqilline’s use of your Personal Data. Please direct any such request to info@sqilline.com.
Right to lodge a complaint. If you believe that Sqilline is not processing your Personal Data in accordance with the requirements set out herein or the applicable EEA, namely the GDPR and the Bulgarian Data Protection Act, you can at any time lodge a complaint with the Bulgarian Data Protection Commission or the data protection authority of the EEA country in which you live.