Sqilline is committed to respecting your privacy and securing your data; hence, we undertake the necessary measures to ensure compliance with the relevant data protection and privacy laws.

This Privacy Policy sets out the terms and conditions of processing and protecting your personal data when you use our Website in compliance with the requirements of the EU General Data Protection Regulation (GDPR) and other applicable rules and procedures. Also, it contains important information on how we use of Cookies and what your respective rights concerning Cookies are.


Our Privacy Policy might be updated from time to time to improve clarity and transparency and to address any new legal requirements. The update will be posted in due time on our Website.

Regarding access and use of the Website, please consult also our Terms of Use as published on the Website.

Data Controller

Who is the data controller?

The data controller of is Sqilline Business Solutions OOD, a private limited liability company, incorporated and existing under the laws of Bulgaria, registered with the Trade Register under UIC:200592205, with seat and registered address: 1680, Sofia City, District Krasno selo, Borovo, bl. 235, Entr. B. Fl. 2, Apt. 4 (“Sqilline”), represented by the Manager Desislava Mihaylova, Tel: (359) 884 163 831, e-mail:

Personal Data

How does this Privacy Policy define “personal data”? The term “personal data” as used throughout this Privacy Policy corresponds to the definition under GDPR, namely “any information relating to an identified or identifiable natural person (‘data subject’)”.

Categories of personal data concerned. We collect personal data that you may enter forms or data fields on our Website or that you may share with us when you contact our support center. Such information may include, but not be limited to, contact information (such as your name, postal address, e-mail address and telephone number), birthday, job title, website, preferences, inquiries etc. When you visit our Website, we also collect information about your computer or other electronic device. This information may include your Internet Protocol (IP) address, Internet Service Provider (ISP), domain name, browser type, date and time of your request and information provided by tracking technologies, such as cookies.

Processing Personal Data

Legal grounds for processing your personal data. In certain cases, Sqilline is permitted to process your Personal Data under the applicable data protection law. If you order goods or services from Sqilline, Sqilline will use the Personal Data that you have entered into the order or the contact form only to process your order and/or to provide the requested goods or services. This may include taking the necessary steps prior to entering into the contract, responding to your related inquiries, and providing you with shipping and billing information and to process or provide customer feedback and support. This may also include conversation data that you may trigger via the contact form on, emails, or telephone. In this Privacy Policy, “goods and services” includes access to Sqilline’s web services, offerings, other content, non-marketing related newsletters, etc. You cannot opt out of these marketing-related communications as they are required for the relevant business relationship.

In other cases, the legal ground for processing your personal data might be Sqilline’s legitimate interest. Sqilline might record calls for quality improvement purposes after informing you accordingly during that call and before the recording starts. Sqilline may also invite you to participate in questionnaires and surveys. These questionnaires and surveys will be generally designed in a way that they can be answered without any Personal Data. If you nonetheless enter Personal Data in a questionnaire or survey, Sqilline may use such Personal Data to improve its products and services. Within an existing business relationship between you and Sqilline, Sqilline may inform you about its products or services which are similar or relate to such products and services you have already purchased or used or may contact you for feedback. You may object to Sqilline using Personal Data for the above purposes at any time by sending an e-mail to If you do so, Sqilline will cease using your Personal Data for the above purposes and remove it from its systems unless Sqilline is permitted or required to use such Personal Data for another purpose.

By entering your e-mail address in the newsletter form and subscribing to receive our newsletter you provide your consent to Sqilline and agree that Sqilline might use your e-mail address in order to keep you up to date with the latest product announcements, special offers and other information about Sqilline’s software and services by sending you marketing-related newsletters. If you do not want to receive further marketing-related newsletters from us, you can opt out by sending us an e-mail to

Retain Term

How long do we retain personal data? We generally retain personal data for as long as reasonably needed for the specific business purpose or purposes for which it was collected and the duration of your use of our Website. In some cases, we may be required to retain information for a longer period of time based on laws or regulations that apply to our business, such as applicable rules on statute of limitations or for other necessary business purposes. Where possible, we aim to anonymize the information or remove unnecessary identifiers from records that we may need to keep for periods beyond the original retention period.

Access to Personal Data

Who will have access to personal data about you? Personal data about you will be accessible only to Sqilline and personal data processors acting on Sqilline’s behalf in a manner consistent with this Privacy Policy and the applicable data protection law. We would not share your personal data with third parties, except for a binding legal requirement to do so.


How do we secure personal data? We will take reasonable steps to protect your Personal Data, according to its sensitivity, as it is collected and transmitted between your computer or device and our online resources and servers, as well as to protect personal data in our possession from unauthorized access, disclosure, alteration, or destruction.

How do we protect the privacy of children? The Website is not directed at children and the online services that we offer are designed for individuals who are 18 years of age or older.

Your Rights

Data subjects’ rights You can request from Sqilline at any time information about which Personal Data Sqilline processes about you and the correction or deletion of such Personal Data. Please note, however, that Sqilline can delete your Personal Data only if there is no statutory obligation or prevailing right of Sqilline to retain it. Kindly note that if you request that Sqilline delete your Personal Data, you will not be able to continue to use any Sqilline service that requires Sqilline’s use of your Personal Data. Please direct any such request to

Right to lodge a complaint. If you believe that Sqilline is not processing your Personal Data in accordance with the requirements set out herein or the applicable EEA, namely the GDPR, you can at any time lodge a complaint with the data protection authority of the EEA country in which you live.


What Are Cookies? As is common practice with almost all professional websites this Website uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This section describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies? We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies. You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this Website. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set:

  • Email newsletters related cookies: This Website offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Surveys related cookies: From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
  • Forms related cookies: When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies: In order to provide you with a great experience on this Website we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
  • Third Party Cookies. In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this Website.
  • This Website uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.
  • From time to time we test new features and make subtle changes to the way that the Website is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
  • As we sell products it’s important for us to understand statistics about how many of the visitors to our Website actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {Facebook, Twitter, LinkedIn, Google+}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Links to other websites. This Website may contain links to foreign websites. Sqilline is not responsible for the privacy practices or the content of websites outside Sqilline. Therefore, we recommend that you carefully read the privacy statements of such foreign sites.

For further information, please contact us via e-mail to the following e-mail address: